Case Studies in e-Government 2.0: Changing Citizen by Imed Boughzala, Marijn Janssen, Saïd Assar

By Imed Boughzala, Marijn Janssen, Saïd Assar

The objective of this ebook is to supply a finished, multi-dimensional method of examine and perform in e-government 2.0 implementation. Contributions from a global panel of specialists follow a number of methodological ways and illustrative case reports to give state of the art research and perspectives.

Around the realm, governments are making use of technological developments to revolutionize their methods of operating, leading to altering relationships between public organisations and their materials. very important enablers are new makes use of of data and knowledge-sharing applied sciences that emerged with the appearance of the net 2.0 paradigm; in the beginning utilized in the non-public enviornment, such hassle-free, participatory, intuitive and versatile internet 2.0 applied sciences (e.g., blogs, Wikis, RSS, social networking structures, folksonomy, podcasting, mashups, digital worlds, open associated information, etc.) are more and more disseminated in the expert sphere, despite association kind or box of activities.

Current e-government environments have passed through massive ameliorations in an try to fulfill the incessant call for for extra complicated e-service supply, larger entry to details and extra effective executive administration. trying to the longer term, the emergence of internet 2.0, the increase of social networks and the broader dissemination of information and knowledge are anticipated to generate many merits, akin to a greater fit among public prone and voters' expectancies, higher adoption of on-line providers by means of electorate and higher regulate of prices and prevention of delays within the implementation of recent prone. Governments around the globe are development frameworks and suggestions for e-government 2.0, within the hopes of enhancing participation, transparency and integration, whereas dashing up the velocity of innovation via collaboration and consultation.

This quantity addresses a niche within the learn literature, providing well timed insights at the e-government 2.0 phenomenon and instructions for destiny perform and policy.

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2006). A general inductive approach for analyzing qualitative evaluation data. American Journal of Evaluation, 27, 237–246. 1177/1098214005283748. UN. (2012) E-government survey 2012: E-government for the people. New York: United Nations. pdf. Yildiz, M. (2007). E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24, 646–665. , & Zhang, C. (2012). E-government adoption in public administration organizations: integrating institutional theory perspective and resource-based view.

2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27, 264–271. Bertot, J. , Jaeger, P. , & Grimes, J. M. (2012). Promoting transparency and accountability through ICTs, social media, and collaborative e-government. Transforming Government: People, Process and Policy, 6, 78–91. , & Flores, F. (2012). 0: Social media and corporate transparency in municipalities. Government Information Quarterly, 29, 123–132.

0 in e-government, including e-discussion forums and various other municipal practices (Petrik 2010). Many of these practices are aimed at engaging citizens and encouraging them to start a dialogue with a municipal government and contribute to the process of decisionmaking at the local level. 0 design elements such as geo-tags for improving location-based communication, Facebook share/like, rating of local initiatives (agree, disagree, neutral) may soon become municipal government reality. Some scholars interested in technological innovativeness of local governments have observed that municipalities have widely embraced the Internet as a tool to communicate and disseminate information to citizens in a manner that is most useful to them and facilitate users’ involvement in local public issues.

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