Effectiveness of University Education in Italy: by Luigi Fabbris

By Luigi Fabbris

During this quantity – drawn on event at Italian universities – the authors infer upon the standard of the schooling accomplished by way of graduates through surveying their transition to paintings and extra expert paths. Papers are offered at the effectiveness of collage schooling, on employability of graduates, with a dialogue on contemplating the employment price because the major overview indicator, on competence research for backward overview reasons and at last on collage human capital signs.

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The model may be expressed as: y = Ș + Bȟ + ȗ (structural) and x = ȁxȟ + į, y = ȁyȘ + İ (measurement), where y and x are, respectively, endogenous and exogenous vectors of observed variables, Ș and ȟ are vectors of underlying latent variables, Ǻ, ī, ȁy and ȁx are matrices of coefficients and İ and į are the measurement error terms. In the SEM it is normally assumed that the data follow a multivariate normal distribution, so that the Quality Assessment of the University Educational Process 49 latent components and eliminate alien sources of variability.

Those related to the indices regarding methods and techniques, practical activities and specialist teaching almost coincide. This is reasonable if we consider that in this faculty, practical activities concern almost exclusively the specialist teaching. The factor loads make it possible to position each faculty and the entire Athenaeum along a continuum (Figure 5). Even if the deviations are small, indicating a basic homogeneity between the considered faculties, we can see that the graduates in Law and Agriculture are at the extremes of the axis.

Bertaccini tion of a country. , 2000). The initial interest, focused on single episodes of consumption, shifted towards the overall psychological satisfaction after the use of a service. The assessment is based, therefore, on the upgraded experience of multiple transactions between the consumer and productive organization. The first model was the barometer proposed in Sweden in 1989 (SCSB – Swedish Customer Satisfaction Barometer), followed a few years later by the American index (ACSI – American Customer Satisfaction Index, 1994), then by the Norwegian barometer (NCSB – Norwegian Customer Satisfaction Barometer, 1996) and, finally, by the European Community index (ECSI – European Customer Satisfaction Index, see ECSI Technical Committee, 1998).

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