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Extra resources for Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management)
What’s more, when people attempt to clear up a misunderstanding, they usually want their own ideas understood first. ” This easily becomes a vicious cycle. No wonder it’s hard for people to let go of fixed positions! The Facilitator’s Contribution A facilitator helps the group realize that sustainable agreements are built on a foundation of mutual understanding. S/he helps members see that thinking from each other’s points of view is invaluable. Moreover, the facilitator accepts the inevitability of misunderstanding.
Community At Work © 2007 25 FACILITATOR’S GUIDE TO PARTICIPATORY DECISION-MAKING HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING U G AL TU NDIN U M STA ER ND EXTENT OF MUTUAL UNDERSTANDING DURING A BUSINESS-AS-USUAL DISCUSSION ✔ In a business-as-usual discussion, persuasion is much more common than mutual understanding. The views of the “other side” are dissected point by point for the purpose of refuting them. Little effort, if any, is put into discovering the deeper reasons people believe what they do.
Thus, people raise whatever issues they consider to be important. And everyone is expected to voice concerns if they have them, even when doing so could delay the group from reaching a decision. Moreover, the commitment to share responsibility is evident throughout the process: in the design of the agenda, in the willingness to discuss and co-create the procedures they will follow and in the overall expectation that everyone will accept and take responsibility for making their meetings work. In summary, participants are expected to take responsibility for both the content and the process of making decisions together.