Mediating Health Information: The Go-Betweens in a Changing by Nadine Wathen, Sally Wyatt, Roma Harris

By Nadine Wathen, Sally Wyatt, Roma Harris

Welcome or now not, so much voters in Western international locations are not able to head via an afternoon with out receiving a dose of health and wellbeing details. This book examines the methods in which ordinary humans find and digest the quantity of healthiness info to be had today, focusing at the unexplored 'middle' position of human and technical mediators.

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Mediating Health Information: The Go-Betweens in a Changing Socio-Technical Landscape (Health, Technology, and Society)

Welcome or no longer, so much voters in Western nations are not able to head via an afternoon with no receiving a dose of well-being details. This book examines the methods in which ordinary humans find and digest the volume of wellbeing and fitness details on hand today, focusing at the unexplored 'middle' position of human and technical mediators.

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Notes 1. , 2003; Wathen, 2006a, 2006b; Wyatt and Henwood, 2006). 2. Thompson’s distinctions are reminiscent of Innis’ (1950, 1951) pioneering work on media, communication and power, in which he distinguishes between time-biased and space-biased media. 2 ‘Everybody’s Talking at Me’:1 Situating the Client in the Info(r)mediary Work of the Health Professions Leslie Bella, Roma Harris, Debbie Chavez, Jana Fear and Penny Gill The widespread availability of health information via the internet has changed the nature of the health information exchange.

The approach taken by pharmacists is preferred by many of the patients or clients. Indeed, as the following comments suggest, Wathen and Harris (2007) found that that rural women who were interviewed about their health information seeking often praised their pharmacists: I find the pharmacist very helpful. If I have a question about a condition or medicine, I find they are extremely helpful and they seem to almost be a substitute for the doctors because the doctors aren’t available. And, Pharmacy guys are really good at explaining.

Balka and Butt examine the software underlying a government-sponsored online health information service. This chapter draws attention to the ways that hardware and software configurations function as information mediators, in two ways. First, as with the previous chapter, Balka and Butt analyse how the software itself is black-boxed, making it very difficult for users to know how search engines work. They also demonstrate how different configurations render some kinds of information visible (how long people waited in an emergency room before being seen), while rendering other kinds of information invisible (how sick those patients were who had to wait a long time in an emergency room).

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