Successful Program Management: Complexity Theory, by Wanda Curlee

By Wanda Curlee

Complexity concept is a smart, untapped source within the box of administration. specialists agree that it may be a strong device for handling complicated and digital courses, yet there's little fabric to be had to steer application managers on the way to use complexity thought to speak and lead effectively.

Filling this void, Successful application administration: Complexity thought, communique, and Leadership identifies the easiest management kinds for complicated software environments. It is going past what's at present on hand in software administration criteria to stipulate strong options to the macro and micro application concerns dealing with application managers.

Using language that's effortless to appreciate, the booklet describes useful complexity idea concepts for developing transparent and powerful communications in a digital surroundings. It explains what it takes to speak strategically to all events concerned and addresses the verbal exchange matters universal to such a lot courses, together with stakeholder verbal exchange, undertaking group conversation, and shareholder communication.

The details provided during this e-book is supported by way of peer assessment learn. every one part incorporates a case research, part quiz, and dialogue inquiries to make stronger studying. The ebook contains various instruments, templates, and strategies that may be precious to the professional application supervisor in addition to software managers who're best for the 1st time.

Clarifying the nuances of complexity idea, the textual content can assist you concentration your strategic energies at the correct issues and arm you and your group with the talents, instruments, and methods had to achieve today’s application environment.

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Extra info for Successful Program Management: Complexity Theory, Communication, and Leadership

Example text

A devastating earthquake hit, followed by a life-shattering tsunami which quickly began a cascade of events at the Fukushima nuclear reactor plant. This was not a planned program, and time will tell how effective the ensuing program was. Countries throughout the world are faced with natural or manmade disasters on a regular basis. In the last two decades, the United States has faced two that have been studied extensively. These two situations, along with others, will be used throughout the book as striking examples of complexity theory.

TRANSFORMATIONAL LEADERSHIP “The force creating success is the leadership that creates a fusion of process and entrepreneurship” (Andraski, 1998, pp. 9–11). This quotation captures the essence of the style of the modern transformational leader. The entrepreneurship of the leader is the ability to have a vision of a new organization that can evolve beyond the current organization. According to William Kieschnick, former CEO of the Atlantic Richfield Corporation, the biggest problem faced by a multibillion-dollar corporation is the ability to infuse an entrepreneurial spirit at every level of leadership (Bennis & Nanus, 1997, pp.

The plant manager has pressured the supply chain manager to improve the transportation accuracy, because he feels that many of the complaints are due to the items not arriving on time. The third-party logistics company that handles the freight to consumers and to the distribution network is based in Seattle, Washington, and had a delivery accuracy of 98% last year. The plant manager has mentioned to you that he feels that things could be improved by offering an incentive (say a few extra dollars per repair) to the production employees who repair returned goods.

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